- 1781 Spyglass Dr
- Austin, TX 78746
(512)961-4503
| 1 BR: | $836 - $1,430 |
|---|---|
| 2 BR: | $1,097 - $2,331 |
Apartment Reviews
Score: 3
Former Resident
January 17, 2012
Overall:
Evelyn C says,
I moved into these apartments when they were Windsor Apartments. About a month later they changed ownership to Mission Barton Creek Apts. The new onsite management was horrible! The apartments are nice except that the management will try to nickel and dime you when you move out so that you do not get any of your deposit back. They billed me for a paint job, $400. When I was shown the apartment that I eventually moved into, it was painted yellow and green inside. I needed to move in almost immediately so when they offered to not repaint and leave the walls that color I said that would be fine, it was clean and nice. Then when I moved out they sent me a bill for the $400 paint job. I told them I didn't paint the apartment, it was that color when I moved in. Since the apartments changed ownership shortly after I moved in, they did not have the old move in records, or so they said (liars). I tried to contact the corporate office and the email I sent was forwarded to the local onsite manager...don't give them your business, they are bad people and the apartment is NOT worth the prices they are charging. I paid $940 a month for a 1 bedroom and they got another $400 out of me for a paint job that I didn't do, come on!?!? I tried to fight it and they sent it to collection so I had to pay it so it wouldn't ruin my credit.
useful
0)
accurate
0)
smart
0)
Score: 3
Current Resident
February 18, 2011
Overall:
Josh says,
This place is pretty great. Helpful, and dare I say attractive, staff who honestly want to do everything possible to make living there enjoyable. Hell, they even remember your dog's name and are quick to produce a treat.
My actual apartment is the smallest sq footage they provide, so naturally it's nothing special. Hardly an efficiency, however. It's insulated very well, offered custom painting, and has nice sturdy appliances. My only complaint is that it could do with a bit more lighting.
I've noticed no noise from neighbors aside from the occasional person going up or down the stairs outside. I'm probably the noisiest in my building. My bad, other tenants.
The grounds are nice, with a lovely pool area, two laundromats with those little load-em-up card things, a basketball/tennis court, and native Texas flora and fauna all the place. It's in the Greenbelt area, so the location is great too. Mini mart, dry cleaners, and taco joint within walking distance. Just minutes from downtown, next door to Mopac and 360. I can get about anywhere I want or need to be really quickly (traffic permitting).
I've only had maintenance in my house once and that was for a cosmetic upgrade (offered free of charge, might I add) and they were in and out without me even noticing.
Overall, it's a great place to live. Move there.
My only complaints are coming from my wallet and car. Rent is a bit steep and parking can be a b****. I get home around midnight so spots are usually gone, but I suppose that's my fault for being late to the party.
useful
0)
accurate
0)
smart
0)
Score: 0
Property Manager
March 10, 2011
bartoncreekPM@missionresidential.com 
says,
says,
Thank you for your nice comments! We greatly appreciate you sharing this information. Our team works hard to ensure we meet all of our resident's needs. We hope that you will take advantage of other amenities we have to offer, such as the gas grill area at the pool, the business center, the Wi-Fi around the office and pool areas and the free DVD rentals. It is our Mission to make your residency as comfortable as possible, please do not hesitate to come by the office and talk with us about any concerns.
useful
0)
accurate
0)
smart
0)
Score: 3
Current Resident
June 30, 2010
Overall:
elisabeth says,
Great location. Staff really cares about the community. Nice pool. Dog park. Overall a great living experience.
useful
0)
accurate
0)
smart
0)
Score: 0
Property Manager
July 13, 2010
bartoncreekPM@missionresidential.com says,
Elisabeth,
says,
Elisabeth,
We appreciate your thoughtful comments about your staff at Mission Barton Creek and the Property. We are happy that you have taken advantage and appreciate the amenities that we have to offer. It is our Mission to make your residency as memorable as possible. If there is anything we can do to make your home more enjoyable, please come by the office and talk with us. Also, we welcome referrals. If you refer a friend, you can receive a $200 referral credit. As always, we appreciate your residency.
Sincerely,
Stephanie R.
Mission Barton Creek Assistant Property Manager
useful
0)
accurate
0)
smart
0)
Score: 3
Former Resident
June 23, 2010
Overall:
Shannon says,
I thought that this was the greatest apartment when I first moved to Austin. Then I had to deal with the office about a money issue. It no longer became the best place, because of their unwillingness to work with their "valued residents"... Then it came to my move out deposit. After not getting a response from the office in the time frame they provided me with, they charged me $30 for carpet cleaning & $75 general cleaning... Which they let me know they charge all residents. If you plan on moving here plan on not getting $105 of your REFUNDABLE deposit back, b/c "that's what they charge everyone". Not to mention that I left this apartment in twice as good as condition as it was in when I moved in. A word to the wise take pictures IF you move into a apartment in Mission.
useful
0)
accurate
0)
smart
0)
Score: 0
Property Manager
July 1, 2010
bartoncreekPM@missionresidential.com says,
Thank you for your honest feedback. I really apologize for the frustration that you recently experienced. I wanted to let you know that we read all of our reviews because feedback like yours helps us become better. Hopefully, after recently speaking with you, we were able to resolve what you experienced after you moved out. Thank you for making Mission Barton Creek your home. We'd love to have you back again in the future!
says,
Thank you for your honest feedback. I really apologize for the frustration that you recently experienced. I wanted to let you know that we read all of our reviews because feedback like yours helps us become better. Hopefully, after recently speaking with you, we were able to resolve what you experienced after you moved out. Thank you for making Mission Barton Creek your home. We'd love to have you back again in the future!
Best Wishes,
Sabrina C.
Mission Barton Creek Property Manager
useful
0)
accurate
0)
smart
0)
Equal Housing Opportunity